Commonly Asked Questions

IS TAKING MY TEETH IMPRESSION DIFFICULT WITH MY MOFOSMILE KIT?

It is quick and easy to take your dental impression with My MOFOSmile. We send you a complete kit for you to take accurate teeth impressions. You only need a few minutes to take impressions of your upper and lower teeth.

WHAT HAPPENS IF I TAKE WRONG IMPRESSIONS?

If you take a wrong teeth impression, we'll send you another kit without any charges. However, we request you be careful and take some time getting your first teeth impression right because otherwise, it slows down the entire process. Remember that once you take the impression, send us the photographs. This enables us to inspect the completed impressions visually and identify any errors before you return them to us.

HOW SOON DO YOU SEND ME MY CUSTOM MOUTH SPLINT?

The process is quick. You’ll receive your custom mouth guard in 1 to 2 weeks after we receive your return satchel with completed and accurate teeth impressions.

DO YOU OFFER MOUTH SPLINTS FOR LOWER TEETH?

The upper mouth guard is the default and primary choice for most clients (more than 90%). However, if you prefer to have a lower mouth guard, we give you the option of selecting the impression kit for lower teeth during the process of checkout.

WHAT’S THE DIFFERENCE BETWEEN THE REGULAR STORE-BOUGHT MOUTH GUARD AND MY MOFOSMILE MOUTH SPLINT?

The mouth guards available in stores are made from soft thermoplastic. You need to heat the store-bought mouth guard in boiling water to make it fit your teeth. These guards are usually cheap, flimsy, and bulky, causing discomfort and disturbing your sleep.

My MOFOSmile night guard is custom-made, especially for you. It fits precisely to your teeth because we make it with your exact teeth impressions. This means they're softer, more comfortable, and thinner, unlike the store-bought mouth guards.

WHAT’S THE DIFFERENCE BETWEEN THE MOUTH SPLINT I GET FROM A DENTIST AND THE ONE I BUY FROM MY MOFOSMILE?

We make MY MOFOSmile mouth guards using similar materials and processes as dentists but at a fraction of the price. Just as dentists make your mouth guard according to your teeth, we also customize your dental splint to fit your teeth. However, you don't need to schedule multiple dental appointments so that your dentist takes your teeth impression. We send you an impression kit, and you can do it in the comfort of your home without hassle.

WHAT IS THE MATERIAL YOU USE FOR MAKING MY MOFOSMILE MOUTH GUARDS?

We only use high-quality, latex-free, non-allergenic, and BPA-free material for making mouth guards. We use innovative, firm yet flexible thermodynamic acrylic that allows easy adjustment in your mouth, so it provides extra comfort. Warm it before placing it in your mouth at night for the smoothest and pain-free insertion ever. It's seriously great stuff!

CAN I WEAR MY MOFOSMILE MOUTH SPLINT DURING THE DAY?

Our Night Guards are designed for maximum comfort during sleep and only extend as high as needed to stay in place. Daytime protection from grinding can use our MYMOFO Retainers.

HOW CAN I CLEAN MY MOUTH SPLINTS?

After you wear your mouth splint, rinse it immediately. Then use an anti-microbial soap to clean it with a soft-bristle toothbrush.

HOW OFTEN DOES MY MOUTH SPLINT NEED REPLACEMENT?

Depending on your mouth guard's wear and tear and condition, we recommend that you replace it every 12 months to five years. If you're wearing your dental splint continuously, we can replace it with a new mouth guard without the need to retake the teeth impression. If you need a replacement of your my MOFOSmile mouth guard, send us an email at support@mymofosmile.com.

CAN I UTILIZE AN EXISTING MOULD OF MY TEETH FOR PLACING AN ORDER?

Unfortunately, this is not possible. We don't use existing moulds for making your mouth guard. To guarantee a precise fit, we recommend that you go through our teeth impression process.

IF MY MOUTH SPLINT DOESN’T FIT WELL, WHAT SHOULD I DO?

Although it's uncommon, if it happens, email us at support@mymofosmile.com. We provide you with a new mouth guard precisely to fit your teeth or send you another impression kit for making a new guard without any charge. If you still don't feel satisfied, we offer a thirty-day money-back guarantee.

CAN I CANCEL MY MOFOSMILE NIGHT GUARD ORDER?

If you change your mind before the product is made you will be charged for the cost of damaged or used impression kits only.
You can see our refund policy here: https://mymofosmile.com.au/policies/refund-policy

CERTIFIED

Save up to 80% when buying an occlusal night guard directly from a dental laboratory. If you are not happy with your night splint, return it for a refund within 30 days.

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